LG Freezer Not Freezing in Johannesburg
A freezer that has climbed above -15°C is an emergency for any Johannesburg household storing frozen food. Reyds attends LG upright, chest and combined fridge-freezers across Johannesburg, diagnosing whether the fault is electrical (inverter, PCB, thermistor), air-flow (fan, damper) or sealed-system (compressor, capillary, leak) — and repairing only what has failed.
- Avg. response time45–90 minutes
- Lead technicianDavid
- CoverageJohannesburg
- Parts stockedOn van
› Defrost heater replaced · sandton
› Ice maker valve replaced · Johannesburg
Common Symptoms in Johannesburg
- Freezer above -15°C, ice cream soft
- Compressor runs but evaporator only partially frosted
- Loud or no fan noise from the freezer compartment
- Frost build-up only at the top of the evaporator
- Er FF or Er dH error code on the display
What Causes This Fault
- Compressor unable to reach pumping pressure
- Capillary or filter drier partially restricted
- Evaporator fan motor failed
- Defrost heater stuck open, coil iced over
- Refrigerant leak from the evaporator or joints
Our Repair Process
- 01Record freezer temperature and run-time behaviour
- 02Inspect evaporator frost pattern for restriction or leak signs
- 03Test fan motor, defrost heater and thermistor
- 04Pressure-test the sealed system for leaks
- 05Repair the confirmed fault and verify -18°C recovery
When to Call a Technician
Call immediately — frozen food kept above -12°C for more than a few hours is unsafe. Move food to a neighbour or cooler and book a same-day call-out.
Frequently Asked Questions
Why is only the top of the coil frosting?
A partial frost pattern usually points to a capillary restriction, a drier blockage or a low refrigerant charge from a leak. We pressure-test to tell them apart before quoting.
Will the food be safe while you repair it?
We advise moving frozen food to a cooler with ice or a neighbour's freezer during the repair. Most freezer faults in Johannesburg are resolved in a single visit.